Innovex Sri Lanka — Frequently Asked Questions

Question 1

What products does Innovex sell in Sri Lanka?

Accepted Answer

Innovex offers home appliances including televisions, washing machines, refrigerators, and related electronics. Browse the full range by category on the official Innovex website.

Question 2

Where can I buy Innovex appliances?

Accepted Answer

Innovex appliances are sold through authorised dealers across Sri Lanka. Visit the Innovex website to explore products by category, then contact customer care or your nearest district hotline for dealer guidance in your area.

Question 3

What is the Innovex customer care hotline?

Accepted Answer

The Innovex customer care hotline is 033 7 500 500. You can also email customercare@innovex.lk for product enquiries, warranty, and after-sales support.

Question 4

Where is the Innovex head office?

Accepted Answer

Innovex head office is located at 361, Kandy Rd, Nittambuwa, Sri Lanka. Contact customer care at 033 7 500 500 for directions or general enquiries.

Question 5

Does Innovex provide warranty and repair service?

Accepted Answer

Yes. Innovex appliances come with warranty support and are backed by the brand's own repair centres island-wide. Warranty terms may vary by product — check the product page for specific warranty details.

Question 6

How do I find the Innovex service number for my district?

Accepted Answer

Visit the Innovex contact page for district-wise service hotlines covering all provinces in Sri Lanka, including Colombo, Kandy, Galle, Gampaha, Kurunegala, and more.

Question 7

How do I search for Innovex products on the website?

Accepted Answer

Use the search bar on the Innovex website to find products and categories by keyword. You can also browse product categories such as TVs, washing machines, and refrigerators directly from the home page.

Question 8

In what currency are Innovex prices shown?

Accepted Answer

Product prices on the Innovex website are displayed in Sri Lankan Rupees (LKR). Visit individual product pages for current pricing and availability.

Get in touch

OFFICE ADDRESS

CUSTOMER CARE HOTLINE

EMAIL ADDRESS

Contact details

OFFICE ADDRESS

CUSTOMER CARE HOTLINE

EMAIL ADDRESS